IT Support Engineer


About the company:


Coherent Solutions is a US based software product development and consulting company that solves client business problems by bringing together global expertise, innovation, and creativity to produce world-class technology solutions. The US-based delivery teams work side-by-side with 2000+ employees globally. North America headquarters reside in Minneapolis, US, with European locations in Bulgaria, Romania, Belarus, Ukraine, and Lithuania.


About The Role:


We are looking for a new colleague to join our growing IT Support team in Sofia. We are looking for a bright person, a team player, communicating well with the team members, especially with non-technical persons. You would also work in constant communication with our Global IT helpdesk department.


Your Essential Duties will include:


  • Maintenance of workstations and peripheral devices
  • Installation, configuration and support of OS and various applications
  • Network support
  • Setup and management of user accounts
  • Provide technical support to all end users when requested
  • Following and applying the security policy of the company


The technical skillset we are looking for would be:


  • Good knowledge of computer systems, hardware and software
  • Experience configuring and troubleshooting multiplе OS environments ( Windows, Mac,OS, Linux)
  • Understanding of Active Directory and concept of GPO policies
  • Experience working with Microsoft products
  • Basic network knowledge. Experience setting VPN clients would be an advantage
  • Good command in English;
  • BA Degree in computer systems or related would be an advantage


If this opportunity excites you, send us your resume!
Please, note, that we will consider all the applications with due respect, but only shortlisted candidates will be contacted


Why joining Coherent Solutions?


Coherent Solutions is a stable growing company with more than 25 years of history. Our Sofia office has been opened in 2018. For every professional, we are ready to offer working conditions that will reveal your potential in the best possible way. Knowledge, personal skills and real work experience are the only criteria for evaluating candidates in our company.


Career development


Internal and external trainings
Different and challenging projects
International working environment and knowledge sharing
Conferences and events attendance
Management and other soft skills trainings


Work-life balance


Additional Health Insurance
Multisport card
Corporate events and Team buildings
Happy hour


Other benefits


Dynamic and friendly work environment
Comfortable relax zones
Different group activities

Join Our Team!